Data Protection Notice

This Data Protection Notice describes how MiCOS B.V. collects, uses, stores, shares, and protects personal information when you visit our website, contact us, use our products and services, or otherwise interact with us.

The protection of your privacy is an important concern to which we pay special attention. We process personal information in compliance with applicable privacy and data protection laws and regulations.


1. Controller

MiCOS B.V.
Achtseweg Zuid 173
5651 GW Eindhoven
The Netherlands

For questions regarding this Data Protection Notice or the processing of personal information, please contact us through the contact information published on this website.


2. Scope

This Data Protection Notice applies to personal information collected through this website, customer portals, support channels, marketing activities, business communications, and related services provided by MiCOS B.V.


3. Categories of Personal Information We Collect

Depending on your interaction with MiCOS, we may collect and process:

  • Name and contact information
  • Company information and job title
  • Email addresses and telephone numbers
  • Postal addresses
  • Account and login information
  • IP addresses and device identifiers
  • Website usage information
  • Support and communication records
  • Information submitted through contact forms
  • Marketing preferences

4. Sources of Personal Information

Personal information may be collected:

  • Directly from you when submitting forms or contacting us
  • When creating or maintaining customer accounts
  • When using our websites and online services
  • From business partners and distributors
  • From publicly available sources
  • From service providers acting on our behalf

5. Purposes of Processing

MiCOS may process personal information for the following purposes:

  • Providing products and services
  • Customer support and technical assistance
  • Contract administration
  • Order processing and fulfillment
  • Training administration
  • Marketing communications where permitted by law
  • Improving website functionality and user experience
  • Product development and quality improvement
  • Compliance with legal and regulatory obligations
  • Protection of our rights, property, systems and personnel

6. Legal Basis for Processing

Where required by applicable law, MiCOS processes personal information based on one or more of the following legal grounds:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Protection of vital interests
  • Legitimate business interests

7. Cookies and Similar Technologies

This website uses cookies and similar technologies to ensure proper website operation, improve functionality, analyze usage patterns, and support communications and marketing activities.

You may manage your cookie preferences through the cookie consent tool available on this website.


8. Website Analytics

MiCOS may use website analytics tools and related technologies to understand how visitors use the website, improve performance, and enhance user experience.

Analytics data may include browser information, pages visited, referral sources, session duration, device information, and general geographic location information derived from IP addresses.


9. Disclosure of Personal Information

MiCOS may disclose personal information to:

  • Affiliated companies
  • Authorized distributors and partners
  • Service providers acting on our behalf
  • Cloud hosting providers
  • Marketing and communication service providers
  • Professional advisors
  • Government authorities where legally required

Such disclosures are limited to purposes consistent with this Data Protection Notice and applicable law.


10. International Data Transfers

Personal information may be transferred to and processed in countries other than the country in which it was originally collected.

When transferring personal information internationally, MiCOS implements appropriate safeguards as required by applicable data protection laws.


11. Data Processors and Third Parties

MiCOS may engage third-party service providers to support business operations, including hosting, technical support, customer relationship management, communication services, analytics, and security monitoring.

Where required, appropriate contractual safeguards are implemented to protect personal information processed on our behalf.


12. Data Retention

Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, enforce agreements, and protect legitimate business interests.


13. Data Security

MiCOS maintains technical and organizational measures designed to protect personal information against unauthorized access, unlawful processing, accidental loss, destruction, alteration, or disclosure.

While we strive to safeguard information, no method of electronic storage or transmission can be guaranteed to be completely secure.


14. Your Privacy Rights

Depending on your location and applicable law, you may have rights related to your personal information, including:

  • Access to personal information
  • Correction of inaccurate information
  • Deletion of personal information
  • Restriction of processing
  • Objection to processing
  • Data portability
  • Withdrawal of consent
  • Lodging a complaint with a supervisory authority

15. Children's Privacy

MiCOS does not knowingly collect personal information from children where such collection is prohibited by applicable law.


16. External Links

This website may contain links to third-party websites. MiCOS is not responsible for the privacy practices, content, or security of external websites. Users should review the privacy notices of those websites individually.


17. Changes to this Notice

MiCOS may update this Data Protection Notice from time to time to reflect changes in legal requirements, business practices, technologies, or services. The latest version will always be published on this website.


18. Contact

If you have questions regarding this Data Protection Notice or wish to exercise your privacy rights, please contact MiCOS through the contact information provided on this website.

MiCOS B.V.
Marketing Department
marketing@micos.net

Last updated: September 2026